The Design of Everyday Things

Authors: Donald A. Norman

Published: 2002 ISBN-10: 0465067107 ISBN-13: 978-0465067107

The classical title in user-centered design, industrial design and human-computer interaction literature. Don Norman explains importance of good user-friendly and usable design of technologies and demonstrates his arguments on practical examples, described in hilarious stories. The first edition of this book was written in 1988, and therefore parts of the books may seem to be outdated nowadays. However, the core ideas and principles are still relevant and could be easily applied on today's technologies. This book will change your view of technologies around you.

We rate: 80%

Amazon.com rates: 4.1/5

Amazon.co.uk rates: 3.9/5

Book description by Amazon:

First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.

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